Service Quality
In our studio, we are convinced of the importance of delivering an excellent quality service that guarantees our clients’ satisfaction in order to meet our objectives.
That is why we are committed to implementing a quality management system in accordance with the UNE EN ISO 9001:2015 standard with the quality systems certification company SGS.
Quality Principles
Establish and maintain an effective and efficient Quality System based on the requirements of the UNE-EN-ISO 9001:2008 standard.
Ensure our clients’ satisfaction by providing consistently proper service and meeting all requirements set by them.
Comply with all legal and other applicable requirements in the field of quality that may be required of us.
Maintain a well-trained staff, providing all necessary tools and resources with the aim of continuous improvement.
Implement a unique working methodology based on preventing problems that may arise rather than correcting them.
Increase the company’s overall efficiency, taking clients’ needs into account in order to achieve continuous improvement.
If you wish, you can download our quality policy from the following link. Quality Policy